Privacy Policy

At TravelAI, we know that protecting the privacy and confidentiality of your personal information is important. This Privacy Policy applies to all pages and websites (collectively the “Site”) of the TravelAI Solutions Inc. (dba TravelAI) inclusive of (“TravelAI”, “Left Travel”, “we” or “us”), that can be found on our server. It does not apply to linked sites or third-party content via our Site.

This Privacy Policy will let you know what personal information we may collect, how we collect it and why, how we use it to better your experience, how it will be stored and secure, [if any/which] third parties have access to it, how we use cookies, and how you are in control of your personal information under applicable laws. By browsing, visiting, or using the Site, you accept the terms and conditions of this Privacy Policy.

1. What Personal Information does TravelAI Collect?

Contact Information: If you contact TravelAI, we will collect your first name, last name, e-mail address, and/or phone number. If you register with us, we will also store an encrypted version of your password in the form of a hash.

Cookies: TravelAI uses a standard Internet technology called “cookies” to store and track visitor information/sessions. A cookie is a small text file that a server can automatically store on your computer and retrieve later. We instruct your browser to place a “cookie” into a file on your hard drive when you visit our Site. Each time you return to the Site, the cookie is re-sent to us so that we may track which of our services you use and what content you view (including advertisements). We use cookies to determine if you are logged on to our Site, to maintain your session, and to automatically log you out if your computer remains idle for a specified amount of time when using our service. We also use cookies to measure the traffic on our Site, track which of our services you use, which content you view (including advertisements), and how long you view it. If you do not want to use cookies, you have the option to block them by changing your browser settings for storing cookies or removing cookies already stored. The following link has useful information about cookies: https://allaboutcookies.org/. However, please be aware that by disabling cookies, you may not be able to use all portions of our Site.

IP Address: We collect the Internet Protocol addresses for administrative purposes (such as to help diagnose problems with our server) and to gather aggregate demographic information about our visitors. In addition, we collect the IP address of each visitor to our Site, which is a number that can be used to identify your internet service provider, among other things.

Newsletter: Subject to applicable laws, we offer a regular newsletter through our Site. To receive the newsletter, a one-off provision of personal information is required, in particular, title, name, or pseudonym, and a valid email address. Newsletters will not be sent to you without your expressed consent. Following registration for the Site’s newsletter, you will receive a confirmation link via email, which must be confirmed for final registration. Only after this final confirmation will you receive the newsletter. You can unsubscribe from our newsletter service at any time, either by email (contact details below or available in the Site’s legal details) or by pressing the unsubscribe link contained in the newsletter.

Contact Form: If you wish to make contact with us, you can use the contact or inquiry form provided on our Site. By making use of this form your personal information is collected, only for as long as necessary, only to the extent freely provided to you. It is, however, necessary that you provide your first and last name (or a pseudonym for both), and a valid email address for the processing of your request. Data provided for contact/inquiry purposes are not subject to processing or use. In processing your request, we will forward your data to your chosen service provider when necessary. No other disclosure to third parties will occur without our consent unless we are legally required to do so by a court order, administrative decision, or by law.

2. How does TravelAI Use and/or Disclose your Personal Information?

We take steps designed to ensure that only those employees who need access to your personal information to fulfill their employment duties will have access to it. We use the information that we collect in a variety of ways in providing the Site and operating our business, including:

to operate, maintain, enhance and provide all features of the Site, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Site; to understand and analyze the usage trends and preferences of our users, to improve the Site, and to develop new products, services, features, and functionality; to send you communications subject to applicable laws; or to comply with legal and regulatory requirements, where applicable. In certain circumstances, in order to perform the Site, we may disclose certain information that we collect from you:

within our family of companies, including parents, corporate, affiliates, subsidiaries, business units, and other companies that share common ownership; with third-party service providers who provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to or process personal information as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information; with law enforcement and governmental entities when required by law. For greater clarity, we may disclose personal information or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies; and to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of your personal information commits to a privacy policy that has terms substantially consistent with this Privacy Policy.When we disclose your personal information to third parties, we take reasonable measures to ensure that the rules set forth in this Privacy Policy are complied with and these third parties provide sufficient guarantees to implement appropriate technical and organizational measures.

privacy@TravelAI.com

TravelAI Privacy & Data Protection,

11528 198 Street, Pitt Meadows, V3Y 1N9, British Columbia, Canada

[Last Update: August 2023]